What is the next recommended step for a patient with persistent dry eye symptoms?

A patient experiencing persistent dry eye symptoms warrants a careful assessment to identify the underlying causes and to initiate appropriate treatment. When symptoms are persistent, referring the patient to an eye care specialist is often the best course of action. Eye care specialists, such as ophthalmologists or optometrists, have the expertise to conduct a comprehensive evaluation, which may include assessing tear production and ocular surface health. They can determine whether the dry eye symptoms are due to environmental factors, an underlying medical condition, or complications associated with other medications.

While increasing the frequency of artificial tears could provide symptomatic relief, it does not address potential underlying issues that may require further investigation or specialized treatment. Similarly, switching medications for hypertension or referring to a primary care provider might not directly relate to addressing the eye-specific symptoms, especially if those symptoms are chronic and ongoing. Hence, referral to an eye care specialist ensures that the patient receives targeted care for their dry eye condition, which is essential for effective management and improving their quality of life.